Shipping costs

Frankly Amsterdam sends orders worldwide! Within the European Union, you do not have to pay shipping costs. We work with the carrier DHL.

If you live outside the EU, please contact us. We will send you information about the shipping and delivery time within 24 hours.


Your order will be shipped once we have received your payment. Orders received before 12:00 from Monday till Thursday, will be shipped the same day. Orders received after 12:00 will be shipped the next workday. After sending your order you will receive an email with a tracking code.  

Please find the delivery times for the European Union from the moment of shipment.

The Netherlands: 1 day

Belgium: 1 day

Bulgary: 4 days

Cyprus: 5 days

Denmark: 2 days

Germany: 1 / 2 days

Estonia: 4 days

Finland: 3 / 4 days

France: 2 / 3 days (Corsica 4 days)

Greece: 4 / 5 days

Hungary: 3 days

Ireland: 3 days

Italy: 2 / 3 days (Italy South 4 days)

Croatia: 4 days

Latvia: 4 days

Lithuania: 4 days

Luxemburg: 1 day

Malta: 4 / 5 days

Austria: 2 days

Poland: 2 days

Portugal: 3 days

Romania: 3 days

Slovenia: 3 days

Slovakia: 3 days

Spain: 2 / 3 days
Czech Republic: 2 days
United Kingdom: 2 / 3 days
Sweden: 2 days (Sweden Nord 3 / 4 days)

Saturdays and Sundays are not calculated in this delivery time. In Holland and Belgium, delivery on Saturday is possible.

The above delivery times apply to all products, except for the carpets since they are custom-made. Please contact us for the delivery of these products. 

If an alternate item is not in stock, we will contact you. 

We insure all packages against theft and damage during transport to the delivery address. Once the package is signed for, the package is no longer insured. 

For international shipments, import duties, taxes, and customs fees may apply. These are levied when the package reaches the country of destination and are the responsibility of the recipient.

For more questions about shipping, please check our FAQs or feel free to contact us.