Frankly Amsterdam sends orders worldwide! Within the European Union, you do not have to pay shipping costs. We work with the carrier DHL.
If you live outside the EU, please contact us. We will send you information about the shipping and delivery time within 24 hours.
Your order will be shipped once we have received your payment. Orders received before 12:00 from Monday till Thursday, will be shipped the same day. Orders received after 12:00 will be shipped the next workday. After sending your order you will receive an email with a tracking code.
Please find the delivery times for the European Union from the moment of shipment.
The Netherlands: 1 day
Belgium: 1 day
Bulgary: 4 days
Cyprus: 5 days
Denmark: 2 days
Germany: 1 / 2 days
Estonia: 4 days
Finland: 3 / 4 days
France: 2 / 3 days (Corsica 4 days)
Greece: 4 / 5 days
Hungary: 3 days
Ireland: 3 days
Italy: 2 / 3 days (Italy South 4 days)
Croatia: 4 days
Latvia: 4 days
Lithuania: 4 days
Luxemburg: 1 day
Malta: 4 / 5 days
Austria: 2 days
Poland: 2 days
Portugal: 3 days
Romania: 3 days
Slovenia: 3 days
Slovakia: 3 days
Spain: 2 / 3 days
Czech Republic: 2 days
United Kingdom: 2 / 3 days
Sweden: 2 days (Sweden Nord 3 / 4 days)
Saturdays and Sundays are not calculated in this delivery time. In Holland and Belgium, delivery on Saturday is possible.
The above delivery times apply to all products, except for the carpets since they are custom-made. Please contact us for the delivery of these products.
If an alternate item is not in stock, we will contact you.
We insure all packages against theft and damage during transport to the delivery address. Once the package is signed for, the package is no longer insured.
For international shipments, import duties, taxes, and customs fees may apply. These are levied when the package reaches the country of destination and are the responsibility of the recipient.
For more questions about shipping, please check our FAQs or feel free to contact us.