Cookie Policy & Privacy Statement

When using this website, Frankly Amsterdam may collect information about your use, for example by means of cookies. A cookie is a small file sent to pages from a website and stored by your browser on your computer's hard drive. The cookie allows your browser to be recognized by repeated visits to a website.
Using cookies is very important for running our site well, but cookies that you do not immediately see the impact (like Google Analytics) are very important. Without anonymous input from visitors, we have no idea of the use of the website and how we can improve it.
Cookies are there to remember your preferences and interest in browsing behavior. Cookies are therefore not able to store your name, address, age, and personal interests.

Below are some examples of the use of cookies:

For functional purposes: to facilitate navigation and login of our website or to remember your settings and / or preferences when using our website.
Example: You log in to our website and via a cookie, our system will be notified on your next visit to our website that you are logged in. You do not have to log in again.

For analytical purposes: to analyze the use of our website.
Example: You can track how many visitors visit a particular web page, so Frankly Amsterdam can determine which parts of her websites are popular and which pages should be improved.
Frankly Amsterdam uses cookies only for ease of use, namely to remember your login information.

Privacy Statement

Last updated: 15-10-2024

Frankly Amsterdam B.V. (hereinafter also referred to as ‘we’) treats your personal data with great care. In this Privacy Statement, we describe how your personal data is processed when you sign up for our newsletter, request a quote, or request access to the designer portal.

Who is responsible for processing my personal data?
We are responsible for processing your personal data when you sign up for our newsletter, request a quote, or request access to the designer portal. For any questions regarding the processing of your personal data, you can contact us via our general postal address or by email:

Organization: Frankly Amsterdam B.V.
Address: Ertskade 272
Postal Code: 1019BB
City: Amsterdam

What personal data is processed?
We collect and use personal data that you actively provide to us. This happens when you:

• Sign up for our newsletter
• Request a quote via our website
• Request access to the designer portal

The personal data we may process in these cases includes:

• First and last name
• Phone number and/or email address

Cookies
When you visit our website, no personal data is collected in principle. However, cookies are used to optimize the functionality of the website. Cookies allow the website to remember your computer and save preferences, for example. In our cookie policy, we explain which cookies we use and for what purposes. If you prefer, you can set your browser to reject all cookies or to notify you when a cookie is being sent.

For what purposes are my personal data used?
We use your personal data solely for the following purposes:

• Sending newsletters when you have signed up for them
• Responding to quote requests
• Managing your access to the designer portal
• Contacting you directly via email, post, or phone if necessary for the requested services
• Inviting you to events (if you have given permission for this)

On what basis is this processing carried out?
We process your personal data based on:

• Consent: When you have given us permission, for example, to send you newsletters or event invitations.
• Execution of a contract: For example, when providing a quote or managing your access to the designer portal.
• Legitimate interest: For instance, to optimize your experience on our website (through cookies), whereby we always weigh our interests against your privacy rights.

If you have given us consent to process your personal data, you can withdraw this consent at any time by sending us an email. Withdrawing your consent does not affect the lawfulness of the processing that took place prior to the withdrawal.

Will my personal data be shared with third parties?
We only share your personal data with third parties if it is necessary for the performance of our services. For example, this may include parties who manage our website, store data, or software providers that assist us with sending newsletters.

We make the necessary agreements with these third parties regarding the processing and security of your personal data.

Will my personal data be transferred to countries outside the European Economic Area?
We try to process and store your personal data as much as possible within the European Economic Area (EEA). However, in some cases, it may be necessary to process data outside the EEA. In such cases, we ensure appropriate organizational, technical, and contractual measures are in place to safeguard your personal data.

How is my personal data protected?
We take both organizational and technical measures to protect your personal data from unauthorized access, loss, and any form of unlawful processing. We regularly assess whether the existing measures are still sufficient or whether additional security measures are necessary.

How long will my personal data be retained?
We do not retain your personal data longer than necessary for the purposes for which it was collected. Specifically, we apply the following retention periods:

• First and last name: 24 months after the last contact
• Phone number and/or email address: 24 months after the last contact

If you indicate that you no longer wish to receive newsletters or invitations to events, you can request that we delete your data. In that case, we will remove your personal data within a reasonable period.

What are my privacy rights?
Under the General Data Protection Regulation (GDPR), you have the following rights:

• The right to access the personal data we process about you
• The right to rectify any incorrect personal data
• The right to have your personal data deleted
• The right to restrict the processing of your personal data
• The right to object to the processing of your personal data
• The right to data portability

If you wish to exercise any of these rights, please contact us using the contact details on our website.

If you are not satisfied with how we process your personal data and we are unable to resolve the issue together, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

What else is important?
This privacy statement does not apply to third-party websites that may be accessed via our website. We advise you to review the privacy and cookie policies of those websites before using them.

We may make changes to this privacy statement. Therefore, we recommend that you review this statement regularly.

This privacy statement was last updated on 15-10-2024.